Ordering and Delivery


Working full time, chasing 3 kids around and running Sugar on the side, only a limited number of orders can be accepted (if only there were more hours in the day!).  Dates tend to fill up quickly, with custom orders typically booking about a month in advance. I'll always do my best to accommodate if possible, but don't want to commit to orders I won't be able to give my full attention to. Book as early as you can!

  • Please place orders at least 3 business days in advance.
  • For orders over 50 cupcakes OR 75 cookies, please order at least 1 week in advance.
  • For cupcakes and cookies requiring custom design, please order at least 1 week in advance.
  • For large orders, please book as early as possible – there’s no such thing as “too early”!

If you are ordering last minute, please send us an email prior to checking out.


The cupcake prices include a basic swirl of icing. For custom design on either sugar cookies or cupcakes, a custom design fee is added to the base price and varies, depending on the complexity of design.

Minimum order is 1 dozen cupcakes or 2 dozen cookies.

ALLERGY ALERT: Cookies and cupcakes are baked with fresh ingredients. Some products contain nuts or may contain traces of nuts. If you have special dietary or allergy concerns, or for a full list of ingredients used in any of our products, do not hesitate to contact us prior to ordering.

Delivery Pricing

For your convenience, we deliver our products directly to your home, workplace or event venue. See below for our delivery rates and areas. We currently deliver all products to the Greater Toronto Area only.

Delivery Area Delivery Charge
Pick Up (in the East York OR Markham area)    $0.00
Toronto Downtown(South of Bloor) $20.00
Toronto East (Beaches, East York) $10.00
Central Toronto (North of Bloor) $25.00
Richmond Hill / Markham $10.00
North York $20.00
Toronto West (York, Rexdale, Downsview) $30.00
Etobicoke $30.00
Stouffville $25.00
Scarborough $20.00
Vaughan / Maple $30.00
Mississauga (East of Dixie Rd) $30.00
Mississauga (West of Dixie Rd) $40.00
Pickering / Ajax $40.00
Brampton $45.00
Newmarket / Aurora $45.00

∗ for delivery outside of these areas, please contact us and we will provide a quote for the delivery charge. Delivery fees are subject to change.

Delivery Times

Delivery outside of these times may be possible, but please contact us to confirm before placing your order. For special events, delivery outside these times will be accommodated. For orders going to offices/workplaces, we can ensure delivery before 5:00pm.

Day Delivery Hours
Monday to Friday 9:00AM to 9:00PM
Saturday and Sunday 8:30AM to 9:00PM
Statutory Holidays 8:30AM to 10:00PM